Returns & Exchanges
At Universal Colours, we want you to be completely satisfied with your high-performance cycling apparel. If your gear isn't a perfect fit, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the gear is in its original, unwashed condition.
Label and Post
Print your prepaid shipping label from the portal, attach it securely to your package, and drop it off at any authorized collection point.
Quality Check and Refund
Once our team receives and inspects your return, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing